by susancampisi | May 10, 2021
User Research for Health Care Costs Prototype ClientKaiser Permanente IndustryHealth care Services ProvidedUser Research MethodologyIn-person interviews while users perform tasks on online prototype as directed by interviewer. Interviews recorded using Morae....
by susancampisi | May 10, 2021
User Research for Medicare Website ClientKaiser Permanente IndustryHealth care Services ProvidedUser Research MethodologyRemote, unmoderated study through UserTesting.com, in which participants respond to prompts and answer questions using “thinking aloud”...
by susancampisi | May 10, 2021
User Research KP Mobile App ClientKaiser Permanente IndustryHealth care Services ProvidedUser Research MethodologyIn-person interviews in conjunction with participants conducting an online card sort of mobile app feature items using UserZoom DescriptionThe Kaiser...
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